Albany HR were retained to provide comprehensive HR support to a high-end retail client in London, supporting teams based at various locations. Our role has been to provide tailored advice to managers to help them get the best out of their people. Albany HR has supported with grievances, absence management, performance management, and disciplinary issues, ensuring compliance with employment laws and advising on best practices. We have also supported the team with employment contract updates and HR policies.
Implementation of Retained HR Service in an SME
After initially providing support to help manage a redundancy, the client adopted our retained HR service, which gives them continuous access to expert HR guidance and support. This service has delivered several significant benefits:
Peace of Mind: Albany HR provides the reassurance that a team of HR experts is always available to address any questions or concerns. This ongoing support has been crucial for our client, alleviating the stress of managing HR issues alone.
Proactive Support: We take a proactive approach, anticipating potential issues and offering tailored advice and solutions specific to our clients’ needs and culture. This foresight helps our client mitigate risks before they become significant problems.
Enhanced Compliance: Our structured approach ensures that the client remains compliant with current legislation and best practices. We identify opportunities to improve employee behaviour and enhance employee relations, contributing to an engaged workplace.
Strategic Partnership: With ongoing support from Albany HR, the client can focus on their core business activities. Our services ensure a robust HR foundation, enabling them to operate more effectively and strategically.
This collaboration has created a solid base for employee engagement and the client’s continued success. Albany HR has demonstrated that we are more than just a service provider; we are a trusted partner, committed to being available when our clients need us
Albany HR’s retained HR service has proven invaluable to our client, helping them navigate complex HR issues with confidence and ease. Our comprehensive support and strategic partnership have improved employee relations, and allowed the client to focus on their business, driving their continued success. If you’re looking for support, let’s talk!
