Line Manager Development

Line manager development focuses on improving the skills and capabilities of managers who are responsible for overseeing day-to-day operations and managing teams.

It aims to enhance their ability to lead, communicate, and manage people effectively. This type of development helps line managers improve team performance, resolve conflicts, and drive productivity, ensuring they can support their teams in achieving organisational goals.

Our Expertise

Effective line manager development provides managers with the tools, training, and knowledge they need to lead their teams successfully.

At Albany HR we can provide practical training on leadership, communication, team management (including HR skills), and conflict resolution. We create development programs that are interactive, tailored to the manager’s specific challenges, and focused on real-world application, helping them to develop confidence and competence in their roles. 

How We Help

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Customised Training Programs

Albany HR offers tailored training programs designed to address the unique challenges line managers face. These programs focus on developing leadership, communication, and people management skills, from performance management, absence management, handling disciplinaries and grievances, listening skills, and more, ensuring that managers are equipped to support their teams effectively.

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Workshops and Practical Development

We provide interactive workshops and development sessions that give line managers hands-on experience with key management skills. These workshops focus on real-life scenarios and equip managers with strategies for dealing with common challenges such as performance issues, team dynamics, and employee engagement. Sessions are held both online and face to face and can be delivered at Client premises.

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Ongoing Support and Monitoring

We offer continuous support and follow-up to ensure that line managers are successfully applying their new skills. Regular reviews and feedback sessions help managers continue developing, ensuring long-term effectiveness and growth. We provide tailored training, workshops, and ongoing support to help line managers develop key skills and lead their teams with confidence. By partnering with us, organisations can ensure their line managers are well-equipped to manage and inspire their teams for long-term success.

Our Services

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HR Packages

When you choose a HR package, our HR Consultants become your trusted partner delivering ongoing support. Our first step is to conduct an HR audit. We then work with you to create a future-thinking people plan. Your policies and procedures are fine-tuned, and we work collaboratively and proactively on your people plan throughout the year.

HR Project Support

Sometimes you reach a change point, or your existing HR structures are at their limits, and you would like targeted support where and when you need it. We help you deal with complex, and often time-consuming, people challenges, allowing you to focus on what your business needs to grow and what you need for peace of mind.

HR Document Support

Your policies, employment contracts, and employee handbook are essential to help your employees understand who you are and set the right expectations. Whether you’re a start-up, a growing business, or your documents need a refresh, we supply easy-to-understand documents that engage your employees, reflect your values and ensure you’re legally compliant.

“We recently worked with Albany HR to support us in a complex and sensitive situation, in my capacity as CEO at The Melting Pot. Kathleen provided brilliant support throughout the process to all involved, helping us to reach a resolution that met the needs of both the business and the staff affected. I would highly recommend Kathleen and her team for anyone looking for expert HR advice and support.”
Helen Denny, CEO The Melting Pot
“Her senior level HR experience shone through and her attention to detail was great. Dependable, very personable, and with a sense of humour.”
Helen Scott – HR Lead PayPal UK/iZettle (UK/DE/NL/Fr/Es)
“I would have no hesitation in recommending Albany HR to any business which wanted to make sure they were fully equipped to manage their employees effectively.”
Cassie Bouverie – Business Owner Private House Stays

FAQs

How can organisations identify and address gaps in line managers’ skills and performance?

Organisations can identify skill gaps in line managers through 360-degree feedback, performance reviews, psychometric testing e.g. Insights, and self-assessments. Addressing these gaps may involve targeted training, leadership development courses, or coaching to improve managerial effectiveness.

What are the core competencies and skills that line managers should develop to be effective leaders?

Effective line managers should develop strong communication, emotional intelligence, problem-solving, and decision-making skills. They must also excel at managing teams, providing feedback, and driving performance while aligning with broader organisational goals.

How can line managers be supported in balancing their managerial responsibilities with their individual contributor roles?

Companies can support line managers by offering time management training, delegating tasks appropriately, and providing clear role expectations. Access to resources such as leadership coaching or mentoring helps them balance both managerial and contributor duties effectively.

What role does feedback and coaching play in the ongoing development of line managers?

Feedback and coaching are vital for the development of line managers, offering continuous opportunities for growth and self-improvement. Regular, constructive feedback, combined with targeted coaching, helps line managers address weaknesses and enhance their leadership skills.