Absence Management

Managing absence and ensuring attendance at work is essential for business success and productivity.  Understanding the processes for absence management, including policies and procedures and the reasons for absences is key to maintaining attendance levels.

Our Expertise

At Albany HR, we have successfully guided numerous clients in managing employee attendance by providing the necessary tools, best practices, and legal support. We equip businesses with comprehensive policies and procedures, including Return to Work toolkits, management training, and legal advice, ensuring effective absence management across the organisation.

How We Help

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Up-to-Date Policies and Procedures

Albany HR offers the most current and comprehensive policies and procedures on absence management, tailored to your business needs. These resources help you manage employee attendance effectively and mitigate potential issues. Having both absence management policies, and capability policies ensures that managers understand how to deal with absence and employees are fully supported.

Templates and Tools

We provide a range of templates designed to streamline the absence management process. These include how to deal with Occupational Health report requests, conducting hearings, creating action plans for improvement, and making necessary adjustments to employee contracts.

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Legal and Procedural Support

Albany HR assists with all stages of absence management, from drafting invitations to attendance hearings to preparing dismissal letters due to capability. Our expertise ensures that your organisation handles absence issues in compliance with legal requirements while supporting employee well-being.

Our Services

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HR Packages

When you choose a HR package, our HR Consultants become your trusted partner delivering ongoing support. Our first step is to conduct an HR audit. We then work with you to create a future-thinking people plan. Your policies and procedures are fine-tuned, and we work collaboratively and proactively on your people plan throughout the year.

HR Project Support

Sometimes you reach a change point, or your existing HR structures are at their limits, and you would like targeted support where and when you need it. We help you deal with complex, and often time-consuming, people challenges, allowing you to focus on what your business needs to grow and what you need for peace of mind.

HR Document Support

Your policies, employment contracts, and employee handbook are essential to help your employees understand who you are and set the right expectations. Whether you’re a start-up, a growing business, or your documents need a refresh, we supply easy-to-understand documents that engage your employees, reflect your values and ensure you’re legally compliant.

“This has been our first experience of outsourced HR management and it’s been a positive experience. We have benefited from both strategic and operational support and have been impressed by the friendly, knowledgeable and professional manner of Kathleen, I would have no hesitation in recommending both Kathleen and Albany HR”
Nancy Campbell – CEO MS Therapy Centre Lothian

FAQs

How can organisations track and monitor employee absences effectively?

Organisations can track and monitor employee absences using HR software, e.g. Breathe HR that records the frequency, duration, and reasons for absence. Regular absence reports, combined with return-to-work interviews, help identify patterns and provide insight into underlying issues.

What policies should be in place to manage both short-term and long-term absences?

Companies should implement clear policies that distinguish between short-term and long-term absences, outline notification procedures, sick pay entitlements, and the support available. Policies should also address how absences are monitored, the process for medical certification, and return-to-work protocols.

How can companies support employees returning to work after an extended absence?

Companies can support employees returning from extended absences by offering phased return plans, reasonable adjustments, and regular check-ins to ease the transition. Providing access to Occupational Health services and ensuring open communication with HR and line managers can also help the employee back into the workplace.

What role does absence management play in improving employee productivity and engagement?

Effective absence management helps businesses minimise disruption, control costs, maintain productivity, and identify potential well-being issues early. By addressing absenteeism fairly and supportively, organisations can improve employee engagement, reduce burnout, and create a healthier workplace environment.